10:00
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CC1.1From intimate home cinemas to high-performance screening rooms and flexible media spaces, great results depend on early, effective collaboration between technology integrators and the design team. This session shows you how to speak the language of architects and interior designers so technology is integrated seamlessly, meets client expectations, and enhances the overall design intent.
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CC1.2Outdoor spaces are now fully integrated extensions of the home, designed for entertainment, relaxation, and year-round enjoyment. From immersive audio and landscape lighting to Wi-Fi coverage, all-weather TV and more, we'll explore the steps to take in delivering a successful outdoor installation, the challenges you can overcome and the pitfalls to avoid.
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CC1.4How do you win more jobs directly from your completed projects and extract the maximum value from your finished work? This course will include details on how to show-off everything that goes into making a successful project and how to turn your completed projects into your silent sales team.
12:00
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CC1.4As the residential systems industry shifts toward a more rigorous engineering-first approach, understanding the real-world implications of electrical data is no longer optional – it’s essential. This 90-minute session, built around the foundational concepts of RP-1: Performance Facts, will equip learners with practical skills to interpret and apply key electrical relationships in loudspeaker design.
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CC1.2As the lines between residential and commercial spaces continue to blur, many residential integrators are stepping confidently into the world of "resimercial" - a growing market that includes everything from home offices turned hybrid workspaces to tech-enabled small businesses like boutique fitness studios, local cafes and restaurants. In this session, you'll explore the real-world crossover opportunities and the challenges of expanding from residential into resimercial integration.
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CC1.1Rich Green returns with his Inside Scoop from Silicon Valley to share insights that are both enlightening and terrifying. Our businesses are on the brink of profound transitions from Extended Reality to Artificial Intelligence. We'll soon have humanoid robots walking around our client's homes. Will they really be pressing touch panel buttons? There's a new world coming. Prepare yourself by attending this year's edition of Rich Green's signature presentation.
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14:30
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CC1.1Lighting is a powerful design element that shapes mood, highlights architecture, and transforms spaces. This session is your entry point into the creative side of lighting design, crafted specifically for integrators and anyone ready to bring a more intentional, artistic approach to their projects.
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CC1.4Acoustic and signal processing science has now reached a point where it is possible to effectively eliminate room resonances (also called modes) but also extend the low frequency reproduction into the infra-sonic domain.
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CC1.2Thinking about building a showroom – or wondering how to take yours to the next level? Join this candid panel discussion with integrators who've been there, done that, and learned a lot along the way. From budgeting blunders to brilliant design choices, you'll hear what they wish they'd known before they broke ground, how they partnered with manufacturers, and what features they can't live without now.
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16:30
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CC1.1Artificial Intelligence is moving fast — but what does it actually do for a technology integration business today? AI Live is a dynamic 90-minute session that moves beyond buzzwords and marketing hype. In real time, we’ll demonstrate practical, immediately usable AI tools that save time, improve service quality, and unlock new technical capability.
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CC1.2This advanced course equips professional A/V integrators with the knowledge and skills needed to navigate the rapidly evolving landscape of connected systems. Students will explore emerging technologies and examine the cybersecurity challenges and best practices required to safeguard integrated A/V systems.
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17:00
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CC1.4How and why do takeovers happen? What challenges do they produce? And how do you deal with them? Our panel of experts talk about the typical scenarios for a takeover, how to manage them and your customer's expectations and the key tips and tricks for turning so-called 'problem' jobs into healthy profit centres.Speakers
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10:00
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CC1.1Artificial Intelligence is moving fast — but what does it actually do for a technology integration business today? AI Live is a dynamic 90-minute session that moves beyond buzzwords and marketing hype. In real time, we’ll demonstrate practical, immediately usable AI tools that save time, improve service quality, and unlock new technical capability.
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CC1.4Design is all about the end user, your customer. Peter Aylett and Rich Green will change how you think about the true needs of your clients and give crisp, concrete examples of the Design Thinking Process. You will leave with new insights for improving your sales, design and operations.
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CC1.2This fast-paced, interactive workshop is built for custom integrators who are either venturing into lighting controls or have some experience and want to do it much better. It's packed with real world insights you won't find in product manuals. Covering scenes, sensors, standards, selling strategies, the importance of simplicity in design, and the sanity saving lessons that only come from experienced problem solvers.
12:00
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CC1.2Humans evolved by the daily, dependable cycle of daylight and nighttime, light and dark. But artificial light and modern and lifestyles have increasingly disrupted our essential circadian rhythm. This course delves into the principles behind why human-centric, bio-adaptive lighting is so important. Topics include the composition of natural and artificial light and how we as humans respond to it.
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CC1.1Unlock the power of seamless connectivity in the world of Audio/Visual integration with our class on advanced networking tailored for A/V industry professionals. In this dynamic session, participants will delve into the intricacies of networking, equipping themselves with the skills needed to design, implement, and troubleshoot cutting-edge systems.
14:30
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CC1.4Description coming soon
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CC1.2If you're ready to boost profits, streamline your operations, and build a more agile business, this is the session you can't afford to miss. In today's gig economy, subcontractors aren't just a backup, they can be your competitive advantage. Discover how to leverage subcontractors to increase profitability, reduce overhead, and access specialised talent on demand.
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CC1.1In this hands-on 90-minute session, learners will master the interpretation, conversion, and comparison of electrical signal measurements expressed in volts, including the key decibel references used in RP-1: dB, dBu, and dBV. With a clear, practical approach, this course demystifies these commonly misunderstood values and gives you the tools to apply them directly in real-world system design and evaluation.
16:30
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CC1.1This session explores the critical final phase of an installation, where attention to detail, client communication, and system optimisation make the difference between a good project and a great one. This session will guide integrators through best practices for final testing, documentation, client handover, and post-installation support.
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CC1.2This session will explore proven recruitment and retention strategies designed specifically for integration businesses. Beyond hiring, we'll dive into the keys to building a workplace culture where employees feel valued, motivated, and empowered to grow. You'll learn practical approaches to onboarding, mentorship, and ongoing professional development that foster loyalty and reduce turnover.
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CC1.4SPL numbers can look impressive on a spec sheet – but what do they really tell you? As RP-1 brings standardized, engineering-grade clarity to loudspeaker data, it’s time to move beyond the marketing fluff and dive into what sound pressure level measurements actually mean, how they're taken, and how to compare them meaningfully.
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10:00
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CC1.2With population demographics shifting and people living for longer, costs of residential care increasing, budgetary pressures on local authorities and National Health Services to do more with less as well as labour shortages across the entire care sector, there are significant opportunities for companies that can provide 'Independent Living Technology' solutions.
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CC1.4Building upon previous research in low-frequency optimisation using traditional FEM approaches, this session explores next-generation acoustic simulation that integrates ray tracing with finite element analysis. Modern platforms dramatically reduce design complexity while maintaining scientific rigour, making sophisticated acoustic modelling accessible to system integrators.
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CC1.1This session will help participants better understand and utilize basic financial concepts to improve profitability. The business owner who understands key financial data and reports will be more likely to generate higher profits, avoid boom and bust times, and make better financial and business decisions.
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12:00
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CC1.4In a competitive and ever-evolving market, finding your next client can feel like searching for a needle in a haystack. This session is designed to help home technology integrators uncover new opportunities and develop a proactive approach to business growth. We'll explore the latest trends in client acquisition, from leveraging digital marketing and social media to building strategic partnerships with builders, designers, and architects.
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CC1.1Social media is one of the most powerful tools integrators can use to tell their story, showcase their expertise, and grow their brand. Whether you're just getting started or looking to refine your strategy, this session will equip you with practical, real-world tips to make your business stand out online.
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CC1.2This session takes a practical, science-informed look at the wellness opportunity for the home integration sector. This session will help you understand the science and language of well-being to improve dialogue and system delivery for your clients.
14:30
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CC1.2For those willing to invest in design expertise and process, high-end residential lighting can be both creatively fulfilling and commercially rewarding. Find out how to grow your lighting design business by hearing from an informed panel of integrators and brands who can set you on the right path to success.
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CC1.4
Designing to meet a performance standard like RP-22 means doing more than picking components that “should be loud enough.” It requires precise calculation of loudspeaker SPL requirements, factoring in real-world conditions, system configuration, and the physics of sound propagation. In this advanced 90-minute course, learners will gain the tools to do exactly that.
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CC1.1This course focuses on building a successful programme for service and maintenance after the sale that builds profitable recurring revenue and keeps the customer's systems in top operating condition. Learn what to include in your maintenance plans and how to sell the value to your customers. Take the challenge and transition your service from reactive to proactive!
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16:30
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CC1.4Description TBC
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CC1.2Efficiency isn't just a goal, it's a competitive advantage. In this panel discussion, experienced integrators and industry professionals will share how implementing smart processes and the right tools has transformed their businesses. You'll hear real-world examples of what works, what doesn't, and how to streamline every stage of your operation – from sales to service.
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CC1.1Success in the home technology sector increasingly depends on strong collaboration with interior designers and architects. But what do these professionals truly expect from integrators? This session will uncover the key priorities, pain points, and expectations that designers and architects have when partnering on residential projects.
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