Ian Bates
Family man, married with two boys 5 & 2 living in the South Coast of the UK.
As a Workplace Technical Product Manager at Legal & General, I bring over 30 years of industry experience, including 17 years within the company. My career has predominantly focused on Central IT where I have gone from Network Install Engineer to EMEA Service Desk Manager and then found my calling in Service Management where I served as Lead and Head of Service Management.
Since 2022, I have spearheaded the technical aspects of our Future of Work Programme at Legal & General, modernised audiovisual and desk technology while collaborating with our construction team to revitalise office spaces with collaboration areas and encouraging employee return post COVID.
Additionally, I led the technical program for our new Cardiff building, implementing innovative AV solutions, occupancy sensors and wayfinding totems for the first time along with new desk technology and digital signage.
My extensive background also includes significant contributions to key initiatives for notable companies such as Virgin Atlantic and Halliburton, showcasing my ability to drive impactful technological advancements in diverse environments.
I am also CBCI and ITIL accredited which has stood me in good stead for some of the larger programmes I’ve led over the last 3 years.
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06-Feb-2025CC4.1Seismic Value Shift in Selling Meeting Room Solutions
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