Maintenance Plans for Integrated Systems
06 Feb 2025
CC1.2
This course focuses on building a successful program for service after the sale that builds profitable recurring revenue and keeps the customer’s systems in top operating condition. Learn what to include in your maintenance plans and how to sell the value to your customers. Take the challenge and transition your service from Reactive to Proactive!
What you will learn:
• The framework of a profitable service plan.
• How to transform your business from fighting fires to fire prevention to gain work/life balance.
• Making your customers happier while dramatically increasing your profits.
• The difference in a preventative maintenance service plan and a system warranty.
• Techniques for selling service plans and creating customer value.
• Use of third parties to provide round-the-clock monitoring and remote remediation.
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