Frequently Asked Questions


When and where is ISE?
Amsterdam RAI
Europaplein 2-22
1078 GZ Amsterdam
The Netherlands

Show opening hours:
Tuesday 5 February 2019                  10:00 – 18:00 hrs
Wednesday 6 February 2019            09:30 – 18:00 hrs
Thursday 7 February 2019                09:30 – 18:00 hrs
Friday 8 February 2019                    09:30 – 16:00 hrs

Entrance B will open one-hour earlier than stated opening time.

Can children attend the show?
Due to the business nature and congestion at ISE, children under the age of 16 are not permitted to attend installation, show days or break down. Young adults aged 16-18 must register, pay appropriate fees and be accompanied by an adult.

Is there parking?
Yes, there is parking at the RAI Amsterdam. Parking tickets can be purchased from machines in each parking area.

Is there any place where I can access the internet at the show? WiFi?
For working space, internet access and charging area, visit the Business Lounge. Other WiFi areas are: Ruby Lounge, Grand Café and the Holland Restaurant.

Are there any ATMs?
There are two ATMs, one located at the entrance of the Holland Complex and one at the entrance of the Europa Complex.

Who will exhibited at ISE 2018?
This information can be found on the Exhibitor List

Where can I find a restaurant which provides halal food?
For restaurants in Amsterdam that provide halal food, please click here

What churches/synagogues/mosques are located near the exhibition centre?
There is a place of worship in the RAI Amsterdam. This is located in the basement corridor between the Holland Complex and the Europa complex. For places of worship in Amsterdam, please click here


Are there any discounted hotels near the RAI?
For hotel information, please click here

Are there any flight discounts?
For flight information, please click here

Will there be a shuttle bus service to the venue and back to hotel/airport?
Yes, there is a shuttle service which runs from hotels to the RAI and to the airport.


When does registration open?
Registration opens on 1st October 2018.

What happens if I’ve registered but haven’t received my e-ticket by e-mail?
If you haven’t received a confirmation email with your e-ticket, please contact the Operations Office

Can I register as press?
For information regarding registration as press, please contact Anastasia Burdeeva

Visa Requirements

How to get a visa to travel for ISE 2019?
If you required a visa for travel, you are able to opt for the choice of invitational visa letter while registering online. The letter will be directly sent to your e-mail address. For any questions regarding invitational visa letters, please contact the Operations Office.

Do I need a visa?
You will NOT need a visa for traveling within the EU if you are a citizen of an EU country, Iceland, Liechtenstein, Norway or Switzerland. If visiting for three months or less from the following countries you also do NOT need to obtain a visa: Turkey, Australia, Canada, Japan, New Zealand and the United States. In doubt? Please click here to see whether you require a visa.


What seminars will be available at the show?

  • AVIXA and CEDIA professional development programmes
  • Digital Signage Summit ISE
  • Show Floor Theatres programme running throughout the whole show period
  • Smart Building Conference
  • Sports Venue and Fan Engagement Summit
  • XR Summit

All other Exhibitors education sessions will be displayed on the website under ‘Education’

How do I become a speaker?
A ‘Call For Papers’ will be issued in mid October 2018 giving exhibitors an opportunity to propose a session for one of the Show Floor Theatres.

Any other questions? Please contact