ISE 2021 Visitor FAQs

Contents

1 Date & Location
2 Floorplan
3 Registration
4 Visa Requirements
5 Conferences
6 Hotel & Travel
7 Contact

Date & Location

When and where does ISE 2021 take place?

ISE 2021 will be held at the Gran Vía, part of the Fira de Barcelona exhibition complex, on 2-5 February 2021.

Av. Joan Carles I, 64
L’Hospitalet de Llobregat
08908 Barcelona
Spain

What are the show opening times?

Tuesday 2 February	09:30-18:00	All halls open to visitors
Wednesday 3 February	09:30-18:00	All halls open to visitors
Thursday 4 February	09:30-18:00	All halls open to visitors
Friday 5 February	09:00-16:00	All halls open to visitors

Why is ISE moving to a new location?

The decision to permanently relocate the ISE exhibition came after 18 months of research into the viability of remaining at RAI Amsterdam, which concluded that ISE was outgrowing its popular Amsterdam location.

By the end of ISE 2020, stand space equivalent to approximately 115% of the area of ISE 2020 had been sold for ISE 2021 in Barcelona.

What are the dates of future ISE shows?

The dates of subsequent events are:

ISE 2022 1 – 4 February
ISE 2023 31 January – 3 February

Floorplan

What does the floorplan look for ISE 2021?

The floorplan for ISE 2021 will be available here soon.

What are the Technology Zones?

Within ISE’s substantial show floor will be nine Technology Zones, which group together exhibitors that serve the same market:

Audio
Broadcast
Digital Signage & DooH
Education Technology
Live Events & Lighting
Residential
Smart Building
Unified Communications
VR/AR/XR

Registration

When does registration open for ISE 2021?

Registration opens on 1 October 2020.

How can I register for ISE 2021?

Registration can be carried out online at www.iseurope.org from October 2020. Onsite registration is also possible; please note that cash payments are not accepted.

What types of payment do you accept for online ticket purchases?

Please note that we only accept the following methods of payment:

VISA
Mastercard
Sofort Überweisung
Ideal
American Express
Maestro

What is the price of admission?

Admission prices for ISE 2021 will be announced before registration opens.

Any entry ticket grants access to ISE 2021 from Tuesday to Friday.

How do I obtain my badge once I have purchased my ticket online?

Once you have completed your registration you will receive a confirmation email containing an e-ticket with a QR code. Please show the QR code onsite in order to receive your printed badge.

I haven’t received my e-ticket. How do I get it?

If you haven’t received a confirmation email containing your e-ticket, please send an email to registration@iseurope.org. Please make sure you check your spam folder first.

Can I show the QR code on my device or must this be printed?

Yes, you may show the code on your phone at the entrance to the show. Please make sure that your screen is bright enough for the code to be scanned.

Can I register on-site?

Yes, you can register at the self-registration areas.

I cannot make it to ISE. Can I get a refund?

Tickets can be cancelled within seven days of ordering, up to 23 December 2020. Please send a cancellation request by email to registration@iseurope.org or by fax to +31 (0) 202 402 425, including your name, address and registration reference code.

Your confirmation email and voucher must be attached if you have already received it. Within 30 days of receipt of your cancellation notification, a full refund will be issued to the account that was used for the purchase. No refunds will be issued for any cancellations received after 23 December 2020.

Visa Requirements

Do I need a visa to visit ISE?

You will NOT need a visa for travelling within the EU if you are a citizen of an EU country, Iceland, Liechtenstein, Norway or Switzerland. If visiting for three months or less from the following countries you also do NOT need to obtain a visa: Turkey, Australia, Canada, Japan, New Zealand and the United States. In doubt? Please click here to see whether you require a visa.

How can I request a visa letter?

If you require a visa invitation letter, you can request one while registering online. The letter will be directly sent to your email address. For any questions regarding visa invitation letters, please contact the Operations Office.

Conferences

Can I attend conferences with my ISE voucher?

If you are only registered for the ISE show, you may not attend the conferences. Conference tickets can be ordered separately. More detailed information will be available in mid-August.

Hotel & Travel

How can I book accommodation for ISE 2021?

To book a hotel for your participation at ISE 2021 we advise you to use our official accommodation agency, bnetwork. A dedicated web page https://isehotels.bnetwork.com shows the range of accommodation they have already secured by for ISE 2021.

E: isehotels@bnetwork.com
T: +34 935 500 350