Technology innovators come up with amazing ideas and can be very driven when it comes to putting them into practice. Sometimes they are so focused on getting the thing to work that they don’t stand back and question whether they are trying to do the right thing in the first place. Jo-An will open our eyes to the fact that technology is not as ‘neutral’ as we might think. She will show how an inclusive approach can help us make better design decisions and will offer some fun and practical guidance that we can take away and use.