Smart Workplace Summit

Thursday 6 February, 10:30-18:00 / CC4
smart workplace summit

More Steps on the Digitalisation Journey

Thursday 6 February, 10:30-18:00 / CC4

We are no longer entering a new world of work, but nor are we at the destination.

Companies have embraced the norm of BYOD, deployed hybrid work strategies well and started to incorporate AI as a productivity improvement tool. 

Are the three megatrends of AI, cybersecurity and sustainability occupying your daily thinking? And are you embracing other challenges such as implementing people and data service solutions in your distributed workforce and workplaces?

Smart Workplace Summit addressed a wide range of topics and trends around workplace digital transformation. 

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Hear some best case practices on current and planned uses of AI. How it is being utilised in automating routine front and back office tasks; how it is enabling measurable productivity; how it is mitigating corporate risk; controlling the conference room tech for optimum experiences; and how AI is making efficiencies across the board – not at the cost of but in support of the labour force.

On cybersecurity: there is new legislation coming down the line. Will your existing cybersecurity measures conform? What have you got in place to protect sensitive data and ensure business continuity? Learn what you need to plan for and how best to respond if you are the victim of a cyberattack.

Where is sustainability as part of the workplace strategy? Are you still just recycling your rubbish or do you have a wide-ranging. measurable plan in place and the commitment of your Board and workforce? 

We took a deep dive with UCC experts into the latest digital trends, what they are working with now and what they see coming down the line.

Host Gary Keene is Audio-Visual Architect at the University of the Arts London, where he's part of the team looking at how learning and collaboration spaces adapt to become more responsive to changes in user demand.

Before joining UAL, he spent eight years at Google, where his work allowed Google to build and run the largest fleet (34k+) of video conference rooms in the world.  Gary worked with AVIXA to introduce service management training into the AV industry and is currently carrying out research on the management structures needed to make buildings more adaptable to rapidly changes in user demand.

Summit Programme

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10:30
  1. CC4.1
    10 mins
    • Smart Workplace Summit

    Programme review and a scene setter:

     

    What order of priority would you put the following three issues affecting the workplace of today:

    - AI 

    - Cybersecurity

    - Sustainability


    Hold on to these ideas and we will revisit these throughout the day.

10:40
  1. CC4.1
    30 mins
    • AI
    • Smart Workplace Summit

    When we look at the Dimensions of AI Development: resource consumption and social inequalities, do AI systems have significant ethical implications that intersect with sustainability? 

    Join Claudia Feiner as she looks at how AI and Sustainability can work together to create future-proof systems that can be used in the AV Industry.

11:10
  1. CC4.1
    20 mins
    • AI
    • Smart Workplace Summit
    Data and insights from AVIXA will showcase the big trends including   AI,  Cybersecurity and Sustainability.  We will also look at convergence as a trend and how everything is  impacting the smart workplace of  today and in the future .
11:30
  1. CC4.1
    30 mins
    • Smart Workplace Summit
    Integrating AI into facility management is not just a technological shift; it's a paradigm change that redefines operational efficiency, enhances decision-making and improves service quality. This presentation explores the multifaceted role of AI in facility management, delving into its capabilities and applications. 
12:00
  1. CC4.1
    30 mins
    • AI
    • Smart Workplace Summit
    When people returned to the office, was it the experience they expected? Are your workspaces adequately addressing the challenges of hybrid work? Cisco has been rethinking its own approach to workspace design, and helping customers transform their workspaces, join this session to find out how.
    You’ll also discover Cisco Workspace designer – a new tool to help you accelerate your own workplace transformation. 
12:30
  1. Coffee Break
    CC4.1
    30 mins
    • Smart Workplace Summit
    Refreshments and networking in the CC4 Garden.
13:00
  1. CC4.1
    30 mins
    • Cybersecurity
    • Smart Workplace Summit
    In an age where audio-visual (AV) technology is deeply woven into the fabric of decision-making and real-time operations, the accuracy and security of these systems is paramount.
13:30
  1. CC4.1
    30 mins
    • Cybersecurity
    • Smart Workplace Summit
    While the industry has made significant strides in mastering technical defences, there’s a growing need to develop robust processes and ensure that organisations are well-prepared to execute them. This talk will highlight how a balanced approach to incident response; one that integrates people, communication, and structured processes, can be the difference between a cyber-attack being successful or not, using a hack as a real-world example.
14:00
  1. Lunch Break
    CC4.1
    60 mins
    • Smart Workplace Summit
    Networking lunch in CC4 Garden.
15:15
  1. CC4.1
    25 mins
    • Cybersecurity
    • Audio
    • Smart Workplace Summit

    This session will consider the importance of considering the human inputs and interfaces for AI, security and sustainability.

    Security, sustainability and AI have to be built around peoples' needs and they have to work around peoples' behaviors.  We will review the latest insights from primary research and the engineering considerations to make technology human-centric.

15:40
  1. CC4.1
    20 mins
    • Smart Workplace Summit
    The concept of 'simplicity' in technology is subjective and continually evolving. Requests for simplicity in tech projects often mask complex needs, as 'simple' lacks a concrete definition. 
    Using case examples we will explore how 'simplicity' often centers on intuitiveness rather than reduced complexity, urging us to connect the term to individual perception and experience rather than a fixed idea.

16:00
  1. CC4.1
    5 mins
    • Smart Workplace Summit
    Discover how to transform your intuition into real insights. Join Chris Wiegeraad and explore how GoBright’s smart booking solutions, in combination with sensor data reveal real office usage. Empowering data-driven decisions for a future-proof smart workplace.
16:05
  1. CC4.1
    40 mins
    • Sustainability
    • Smart Workplace Summit
    Anyone responsible for the design and support of AV systems will feel themselves under competing pressures - on the one hand a need to be more responsive and agile in response to ever faster moving business change, and on the other hand funding cycles, refresh cycles, and pressure on sustainability that lead to pressure to invest for the long-term.  Can  these two pressures be reconciled, and is the cost to tear up your AV strategy?

16:45
  1. CC4.1
    55 mins
    • AI
    • Sustainability
    • Smart Workplace Summit
    Are you prepared to embrace a groundbreaking revolution in sales? This new paradigm demands the integration of AI, AV technology, cutting-edge furniture solutions, and unparalleled data expertise. The future is here—are you ready to lead the charge?
17:40
  1. CC4.1
    20 mins
    • Smart Workplace Summit
    This session explores transforming traditional offices into "magnetic" workplaces that attract and engage talent.  We'll address overcoming commute challenges, hybrid work complexities and rising workforce expectations.  As leaders in collaboration technology, we'll equip attendees to reshape roles and environments, fostering adaptability and innovation.  Join us to lead the charge into the future of work, turning insights into a competitive advantage.
18:00
  1. 15 mins
    • Smart Workplace Summit
    So here we are!  Let’s remind ourselves how we started today and what I challenged the audience to consider in terms of "are your plans aligned or are you doing something completely different?" 
Please note: ISE reserves the right to amend the programme in the run-up to ISE 2025.

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